Canada just tied for first place in something nobody wants to win. Two-thirds of Canadians (67%) say products and services using AI make them nervous. That ties us for the highest rate of the 32 countries in the Ipsos AI Monitor 2026. That nervousness doesn't stay...
10 Emotionally Intelligent Communication Phrases That Turn Conflict Into Connection Most communication breakdowns don’t start with big arguments. They start with small phrases that instantly trigger defensiveness. Someone says “Calm down,” and suddenly the...
The Skills That Will Define Leadership in 2026 As I’ve been researching my upcoming book Connected Conversations, one theme keeps resurfacing. The skills that matter most in 2026 are not technical. They are human. Leaders are navigating more complexity than ever....
9 AI Tells That Quietly Destroy Trust and Connection in Communication AI communication skills are suddenly everywhere.Emails. LinkedIn posts. Sales follow-ups. Client messages. Even comments. And while AI communication skills are...
Teens are turning to AI companions for connection. And not in passing. I grew up in a time when real connection was noisy, unpredictable, and beautifully awkward. My dad used to load us into the family station wagon for what he called “mystery tours.” No GPS, no...