Emotionally intelligent written communication decides whether your message gets a response or gets misread. This one’s back by popular demand.
Most of our conversations don’t happen face to face anymore. They happen in writing. Email, Slack, texts, DMs. Take away the face and the voice, and your words are on their own. That “short and efficient” line you were proud of? Might land cold. That message with no punctuation? Could read as furious. Nobody meant it that way. Doesn’t matter.
In this fan favorite episode, I walk through the two tools that have changed how I write under pressure, and a few small habits that put the human back in your writing.
You’ll get the CLEAR Email Method, so your emotionally intelligent written communication gets read and answered. The Draft and Delay Rule, the one that stopped a leader from burning down a relationship in a single email. And three connection cues that make your writing sound like you wrote it, not a form.
Pull this one up, take notes, and use it before your next hard email.
