In today’s world, most of our conversations don’t happen face-to-face, they happen in writing. It's essential we learn the power of emotional intelligence in written communication And when your message is just words on a screen, your tone, intent, and credibility are all at risk of being misunderstood. Let’s be honest, text and email are where most communication goes sideways. If your message sounds cold, confusing, or like a hostage negotiation, it’s not helping your career or your relationships. In this episode of the Magnetic Communication Podcast, Sandy Gerber shares practical, proven emotional intelligence in written communication tools to help you communicate clearly and confidently in writing, whether it’s an email, Slack message, text, or DM. You'll learn how to communicate clearly and confidently in writing, without sounding like a robot or a jerk. Whether you’re writing a pitch, a complaint, or just asking someone to respond to your fourth unanswered message, this episode is for you. You’ll learn:

• Why tone gets lost in writing and how to avoid common communication traps
• The CLEAR Email Method to help your messages get read (and responded to)
• The Draft and Delay Rule that saved a leader from lighting a fire in a crisis
• Three connection cues you can apply in written messages to build trust and clarity
• What emotional intelligence in written communication looks like in your inbox and your text threads

We’ve all heard that first impressions matter, but few realize they’re made in less than seven seconds. In this episode of the Magnetic Communication Podcast, Sandy Gerber reveals the small, powerful body language cues that shape how people see you—before you say a single word. You’ll learn which gestures make you more approachable, how posture influences trust, and the subtle Connection Cue Blockers to avoid if you don’t want to send the wrong message. These proven body language communication tips help you feel more confident and respected in any interaction. If you want to strengthen your presence at work and at home, listen in—because the way you move might matter even more than what you say.

Stress doesn’t just make us uncomfortable, it hijacks our focus, fuels conflict, and keeps us from communicating clearly. In this episode of the Magnetic Communication Podcast, Sandy Gerber teaches you two powerful stress management tools you can use anytime, anywhere. Discover The Sensory Anchor™, a simple grounding technique to bring yourself back into the present instantly and experience a guided Stress Relief Visualization exercise to calm your nervous system and re-enter tough conversations with clarity. If you’ve ever wanted tools to manage pressure without losing your cool, this episode is for you.

Tough conversations don’t have to end in conflict, silence, or regret. In this episode of the Magnetic Communication Podcast, Sandy Gerber introduces the EARS+ framework.

A simple, emotionally intelligent tool that helps you stay calm, connected, and clear when the pressure is on. You’ll discover how to shift from defensiveness to curiosity, build trust in high-stakes moments, and walk away with stronger relationships instead of strained ones.

Whether it’s at work, at home, or anywhere emotions run high, the EARS+ framework gives you a step-by-step way to handle necessary conversations with less stress and more connection.

If you’ve ever thought “here we go again” before a tough talk, this episode will give you a better way forward.

Assumptions are one of the fastest ways to erode trust and misread people’s intentions. In this episode, Sandy Gerber shows you how to stop letting assumptions run the show and start leading with clarity. You’ll learn the Assumption Auction to catch the stories your brain invents, the Assumption Antidote Question to reset in seconds, and three practical EQ tools: - EQ Switch™ - Honest Questions™ -Emotional Magnets™ to transform silence, tone, and uncertainty into real connection. You’ll walk away with:

• A simple reset question to stop overthinking in its tracks
• Tools to turn “they didn’t reply” into clarity instead of conflict
• A quick team exercise to expose hidden assumptions and build trust
• A faster, calmer way to respond instead of react

Want a fast-track guide to expressing yourself clearly, confidently, and without creating unnecessary conflict? In this recap episode of the Magnetic Communication Podcast, Sandy Gerber distills the best of the three-part Self-Expression mini-series into one 9-minute self-expression communication skills masterclass. You’ll get a practical overview of three proven tools:

1. Mirror Check-In™ – A quick body language alignment check to make sure your facial expressions, tone, and posture match your intended message, preventing mixed signals before you even speak.
2. 3Cs Conversation Filter™ + Emotional Magnets™ – A two-step process to ensure your words are clear, calm, constructive, and framed in a way that motivates the listener to engage.
3. EQ Switch™ + Honest Sandwich™ – A regulation and structure combo for delivering even the hardest truths without triggering defensiveness or regret.

• Stop body language from undermining your words.
• Choose words that match the listener’s motivations.
• Handle tough conversations with both honesty and empathy.